Ask Technivo

What kind of buildings, environments or industry sectors do you deliver your services in? 

The core focus of our business is data centres, but we deliver bespoke services within an extensive range of settings, including financial, clinical, educational and a range of commercial premises.

We provide specialist technical cleaning services for these buildings’ critical environments, both inside and out. Our clients are leading companies in data centre real estate and technology, hosting predominantly blue-chip companies spanning all industry sectors.

We provide services for the facilities management departments of global leaders in data centre outsourcing. Our reputation precedes us in our cleaning of data centres post-construction. We work closely with leading companies that build and fit out data centres, both in the UK and in continental Europe.

Do you have size and scope limitations to your services?

No, there are no limitations to the service we provide. Whatever the size of your site, from hyperscale to smaller managed areas, we can scale up to suit your needs. We can work wherever you ask us to work, and have established bases across Europe.

Do you offer one-time cleaning services as well as on-going contracts?

Yes, we can perform a one-off clean, but we recommend a tailored approach that can include a schedule of cleans to suit the circumstances. This can involve weekly, quarterly, six-monthly or annual cleans. We can also discuss compliance maintenance with you to see how we can help you achieve your obligations.

Can you provide all my building maintenance needs, in addition to technical cleaning services?

Yes, Technivo provide comprehensive specialist deep cleaning solutions, including the cleaning of floor surfaces and voids, air conditioning equipment, trunking, ducting, lighting systems and areas of high sensitivity that include IT componentry, servers, EUC computing equipment and similar equipment. Any service we cannot directly provide, we can subcontract through a pre-approved supply chain, and we always offer a competitive rate to our clients.

What happens if I have an issue or concern before, during or after technical cleaning is provided?

Our on-hand customer service team provides direct communication and support to rectify any problems that clients may experience, and we report on any issue as part of everyday compliance. We leave no stone unturned until every client is satisfied with our service.

Are you environmentally responsible? How do you achieve this?

At Technivo we know that client demands have shifted towards searching out companies that work more harmoniously with the environment. Business moves fast and technical cleaning providers are acutely aware that our industry has historically utilised cleaning methods and technologies which have often been environmentally insensitive.

Things are changing though, and the use of harsher chemicals such as bleach and ammonia is no longer favoured in the modern environmental context. At Technivo, we try hard to minimise our usage of harsher chemicals. Wherever possible, we employ the use of natural cleaning products, products that safely bio-degrade or are made from plant extracts, which have a low environmental impact or no impact at all.

Can you help me with waste management?

Technivo holds a fully certified Waste Carrier Licence and can help with all your waste management needs. Just tell us what you need.

What specific services do you provide for critical environments and data centres?

We are one of the most experienced data centre cleaning companies in Europe, with a long history of experience, delivering a complete range of cleaning and decontamination services including: 

  • Surface cleans

  • Deep cleans

  • Comms and server room cleaning

  • Post-construction cleans

  • Planned maintenance cleaning

  • IT equipment cleaning

  • Testing services, including air particle testing to ISO 14664 levels and certification

  • Zinc whisker testing and remedial plans

  • Ceiling and floor void cleaning 

  • Rack internal cleans

  • Component and equipment cleans

  • Cleaning of building exteriors

  • Infrastructure review and recommendation reports

  • Service delivery reports

How can I be assured of your service standards?

We have been working to best practice and the best industry-wide standards possible throughout our entire history of operations. We have an extensive risk assessment and management process in place, which includes daily site-based assessments to ensure tools and sites are appropriately prepared.

We are sure to define our services carefully in advance, and ensure that the client is in agreement. The maintenance, suitability, safety and durability of all our equipment is comprehensively monitored and COSHH information pertaining to all our solutions is available to clients.

Can you assure me about your security and insurance credentials and any accreditations?

Yes, we are fully insured, and all our credentials are available to any customer on request. 

Our technical supervisors are specifically trained in working inside data centres and critical IT environments. We invest heavily in our teams, utilising permanent full-time employees rather than relying on casual workers. All our technical supervisors are trained in first aid and defibrillator use and we have strict adherence to our SafeContractor and ISO 9001:2015 accreditations in support of this.

 

For more details on the tailored service Technivo can deliver for you, call us now on 01428 714770.